Restoring your Apple TV
If Apple TV doesn’t respond to any of the previous steps, or if you want to reset 
Apple TV to its default settings, you can restore your Apple TV software.
To restore Apple TV:
Choose Settings > General > Reset, and then select Restore.
Restoring Apple TV can take some time, so be patient.
If restoring doesn’t work or if Apple TV still doesn’t respond, you can restore it 
using iTunes:
To restore Apple TV using iTunes:
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Disconnect the power and HDMI cables from Apple TV and take it to 
your computer.
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Connect one end of a micro USB cable (sold separately) to the back of 
Apple TV, and the other end to your computer.
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Connect one end of the Apple TV power cord to the power port on the back 
of Apple TV and the other end to a power outlet. 
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Open iTunes on your computer, select Apple TV in the Source list, and then 
click Restore.
Chapter 4
Problem? No Problem.
33
Chapter 4
Problem? No Problem.
Service and support
There’s more information about using Apple TV in iTunes onscreen help and on 
the web. This table describes where to get software and service information.
To learn about
Do this